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The Basement

An Integrated Agency

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Tourism new

Driving destinations
from first impression
to final booking.

Tourism isn’t about putting places on the map. It’s about giving travelers a reason to go. We discover what makes a destination different and shape it into a story worth traveling for.

From niche attractions to statewide campaigns, we know how to turn your marketing budget into measurable momentum.

Visit South Bend Mishawaka logo
Discover Southern Indiana logo
Elkhart logo
Indiana Tourism Conference logo
French Lick Indiana logo
Central Eastside logo
Visit Indy logo
Fair Oaks Farms logo

Uncovering insights that drive every decision.

Every destination has a story. Research helps us find the part that moves people.

We study audiences, competitors, and trends so strategy isn’t guesswork. It’s the groundwork that shapes brand, media, and partnerships — and turns a destination into a decision.

Building a brand identity from the ground up.

For a brand to stand out, a destination needs more than a campaign. It needs a full identity. 

A brand shapes the look, tone, and feeling travelers take home. And when it’s done right, every touchpoint becomes a brand experience that is more than just impossible to ignore. It invites your audience in. 

We uncover what’s ownable and craft it into an identity travelers trust. It’s how we turned the hidden gem of Southern Indiana into a destination you don’t just visit, you discover.

13.5M

paid media impressions

163k

new website users

60% YoY

organic social impressions

106% YoY

social media followers

Crafting ideas that capture attention and keep it.

A thoughtful creative campaign doesn’t just tell travelers where to go. It creates an urgency that makes them not want to miss out. Whether it’s a new brand launch or a refresh of an existing identity, we build concepts designed to spark that feeling with a single click.

Our insights fuel the ideas, and those ideas scale seamlessly across ads, video, OOH, social activations, and digital tools that help trips get planned long before they’re booked.

For Visit South Bend Mishawaka, our Bend Your Rules campaign grew from a tagline into a rally cry that carries from digital screens to city streets. And still has room to run.

Fueling a hype travelers can feel.

In tourism, video is more than a deliverable. It’s how you turn a destination into an experience that translates beyond the screen. 

It’s not just about showing the view. It’s about creating a feeling that sticks long after the spot ends. We create videos that turn a destination’s energy and strategy into something that spreads.

For Visit Indy, that meant reshaping the narrative of a city that had outgrown its old reputation. We built videos that celebrated what makes Indy bold and visitors feel like they belong.

That same storytelling is why Indiana Tourism Association has trusted us with our state’s voice year after year. For four years, we’ve brought hype to the annual conference that moves Indiana tourism forward.

Turning paid media into measurable milestones.

Paid media meets travelers exactly where they are. From search and social to billboards and broadcast, every placement guides them through the funnel to go from first impression to final booking.

Our media strategies balance reach with relevance. Broad or hyper-targeted, digital or traditional, every dollar is placed with intent and tracked with data that proves performance.

With the Bend Your Rules campaign, those choices paid off, turning strategy into sales and awareness into lasting momentum.

39.8m

paid media impressions

44% yoy

increase impressions

82%

new website visitors

Meeting travelers before they arrive.

OOH gives travelers a preview before they arrive: a billboard that frames the view, an activation that mirrors the vibe, a keepsake that lasts beyond the trip. These aren’t placements. They’re invitations.

We help destinations show up in the real world in ways that don’t just interrupt the journey, they spark the next one. Sometimes that means inspiration. Sometimes it’s immediate action.

From billboards declaring the best exit on I-90, to roadside reminders to stop and savor, to bingo-card travel guides that make discovery part of the journey, we build OOH that brings tangible experiences directly to the traveler.

Cultivating partnerships that pay off.

Travel is built on trust that comes from people, not platforms. That’s why we help destinations amplify their story through the voices that matter.

From influencers to press to community management, we guide the conversations that keep destinations relevant and more importantly, booked.

That’s how Indianapolis International Airport slashed escalated inquiries by 69%, resolving nearly 200 traveler issues before they ever reached the team.

And it’s how influencer Nate Spangle’s weekend in Discover Southern Indiana turned from content into conversion in just six months:

788k

video plays

327k

accounts reached

31k

engagements on social

Shifting strategy at every stage.

A placement is an investment, and your investment should earn a return. That’s why we track what drives clicks, visits, and bookings at every stage of the funnel, then use that data to sharpen creative and move spend where it works hardest.

A media plan doesn’t just exist on paper. It’s a living strategy built to adapt with the market, anticipate what travelers need, and deliver results that stand up to the data.

For Fair Oaks Farms, one year of strategic media changes delivered measurable impact.

133%

increase in
engagement & CTR

45%

lower cost per
landing page view

47%

lift in on-site
engagement rate

Proving our worth with work that works.

From a region to a city to a single attraction, we help destinations earn their place on a traveler’s itinerary. Sharper brands. Smarter campaigns. Media that makes every impression count.

No matter the map size, the goal is the same: moving destinations from being seen to being experienced.No matter the map size, the goal is the same: moving destinations from being seen to being experienced.

Let’s Talk

Have some big idea or brand to develop and need help? Then reach out we'd love to hear about your project and provide help.

Contact

Give us a call at 317-562-0712, email business@thebsmnt.com or reach out to someone from our team:

Brian Phillips
brian@thebsmnt.com

Grace R Headshot

Grace Rinehart
grace@thebsmnt.com

BSMNT Logo and Stay Fascinated Lockup
At The Basement, fascination is the foundation. Below the ecosystem of strategy, creative, media, and analytics lies a constant drive to question and measure what’s possible. That is what leads to better collaborative business outcomes, and more strategic and interesting work for clients.
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9500 Priority Way W Drive
Indianapolis, IN 46240

+1 (317) 352 5848

business@thebsmnt.com

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